Privacy Policy

Last Updated: July 2026

Saqsham Ortho (“we,” “us,” “our”) operates the website https://saqshamortho.com/ (“Site”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site, book an appointment, or contact us through phone, email, WhatsApp, or our contact forms.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Information you provide directly:

  • Name, phone number, email address, and message details submitted through our contact/appointment forms
  • Information shared via WhatsApp or phone calls when you reach out to us
  • Health-related details you voluntarily share while booking an appointment or describing your condition

b) Information collected automatically:

  • IP address, browser type, device information, and pages visited, collected via cookies and tools such as Google Tag Manager, Google Analytics, and similar tracking technologies
  • Usage data (time spent on site, referral source, click behavior)

c) Information from third parties:

  • If you interact with us via our Facebook, Instagram, or LinkedIn pages, we may receive information made available by those platforms.

2. How We Use Your Information

We use the information collected to:

  • Respond to appointment requests and enquiries
  • Contact you regarding your consultation, treatment, or follow-up
  • Improve our Site, services, and patient experience
  • Send relevant updates about our services (only where you’ve consented)
  • Analyze website traffic and marketing performance
  • Comply with legal and regulatory obligations

We do not sell or rent your personal or health information to third parties.

3. Sharing of Information

We may share information with:

  • Doctors and medical staff at Saqsham Ortho involved in your care
  • Service providers who help us run the Site (hosting, analytics, WhatsApp Business, email/SMS providers) — only to the extent needed to perform their function
  • Legal authorities, if required by law, court order, or to protect our rights and safety
  • We do not share your health information with advertisers.

4. Cookies & Tracking

Our Site uses cookies (including via Google Tag Manager) to improve functionality and understand how visitors use the Site. You can disable cookies through your browser settings, though some features of the Site may not work as intended if you do.

5. Data Security

We take reasonable administrative and technical measures to protect your personal and health information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under India’s Digital Personal Data Protection Act, 2023, you have the right to:

  • Access the personal data we hold about you
  • Request correction or updating of inaccurate data
  • Withdraw consent for communications at any time
  • Request deletion of your data, subject to legal/medical record-keeping requirements

To exercise any of these rights, contact us using the details in Section 9.

7. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

8. Children’s Privacy

If you are booking an appointment or submitting information on behalf of a minor, you confirm you are their parent/legal guardian and consent to the collection of their information for treatment purposes.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Saqsham Ortho C1-2775 Basement, Sushant Lok-1, Near Paras Hospital, Gurugram, Haryana 122002 Phone: +91 9100621717 Email: info@saqshamortho.com

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Last Updated” date at the top will indicate the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.